At Country & Home we put customer service and satisfaction at the heart of everything we do. Our in-house team are available to deal with any questions you may have regarding your order or any of the products on our website.

This page contains some of the most recent reviews we have received from our customers.

4.9/5
Rated by 2066 customers
Service
18th December 2025

Excellent service

anonymous
Lovely item
17th December 2025

Great service. Quick delivery. Lovely item well made Would definitely recommend.

Rlmoores
Above par!
17th December 2025

Lovely tie and great quality with very prompt delivery.

T
Missing
17th December 2025

I didnt receive the hat in my order!

Belguy19
Response from Country & Home on 22 Dec 2025 Thank you for your review. This product is a dual‑purpose neckwarmer that converts into a hat using the drawstring, which is explained in the product description. I did reply to your email to clarify this, but I’m sorry for any confusion caused. If you’d like to return the item, please feel free to contact us and we’ll be happy to help.
Lovely yellow Labs
16th December 2025

Really lovely salt and pepper Labradors. The recipient is going to love them!🥰

Sue.lucas28
Quality quickly delivered.
16th December 2025

Love the quality and came in plenty of time to be given as gift to Australian for Scottish wedding!

Jacqsmith
Cockapoo salt and pepper set
16th December 2025

Lovely cruet set. Perfect gift for a cockapoo owner or cockapoo lover, which the recipient of this gift is.

Jeanblackwood1
Quality Products, Great Service
16th December 2025

I bought some lovely items, they seem of great quality and the delivery was very swift. Recommended and I intend using them again.

Dazzler170
Efficient
14th December 2025

On time

Issyworkman
On time safely wrapped
14th December 2025

Good quality safely wrapped

Issyworkman
Knitted robin hat and hand warmers set
12th December 2025

Ordered one day received the next. I had a problem with the card function but called the store and the lady was very helpful. I bought as leaving gift for colleague, she will love it.

Judomichie55
Not arrived
10th December 2025

Headband still not arrived unfortunately.

Rachael-welch
Response from Country & Home on 22 Dec 2025 Thank you for your review. I was really sorry to hear your headband hadn’t arrived. The first I knew of the issue was when this review came through, and I emailed you straight away and arranged a replacement, which I’m glad to see has now reached you. We do rely on third‑party couriers, and very occasionally things don’t go as they should, but I’m pleased we were able to get this sorted for you.
Christmas gift
09th December 2025

Great delivery service, all now gift wrapped and ready for one of my Wife’s gifts for Christmas. I would imagine that she will be delighted. Fingers crossed!

M.gamble2
Highland Cow bobble hat
09th December 2025

Lovely quality & quick delivery

Cwinter088
Good service
09th December 2025

Easy to order , delivered on time. Quality product.. very pleased,would definitely use again.

Betsybrindy
Easy ordering good quality
08th December 2025

Easy ordering, prompt delivery and good quality items.. will definitely use again.

Betsybrindy
Good service
08th December 2025

Prompt delivery product well packed. Good comms on delivery process.

Kay.lake
5
08th December 2025

Speedy delivery, quality product would buy again

Ryanradforth49
Great product
05th December 2025

Lovely quality, promt delivery. Would definitely purchase from this store again.

Linda.linda.harris.harris80
Bought it - not got it
05th December 2025

Having ordered this and waited for 11 days I go a request to review…which I felt was a bit rich given that I had got in touch to say I still have not had the purchase. So hard to give other than one star really! Uk based so if they had posted it second class I’d have had it by now. Overall quite displeased.

Huw - Birmingham
Response from Country & Home on 05 Dec 2025 Thank you for sharing your feedback. I’m very sorry your order hasn’t arrived as expected. We do have to rely on third parties for delivery, and unfortunately this can sometimes lead to delays despite our best efforts. I’ve e‑mailed you directly with more information, so please do get back to me if you’d like to take things further. We appreciate your patience and understanding.
Easy website to negotiate.
04th December 2025

Easy ordering process, arrived quickly too. Very competitive pricing. Will buy from them again

Sallypmac
Fast delivery, well packed, really good
01st December 2025

Fast delivery, well packed, really great items. Thanks

Ben
Quick great service and item
26th November 2025

Love it

Nikicurtis1
Delivery
24th November 2025

Quick shipping

Dianapastare155
Very good
22nd November 2025

Very happy with my purchase

Theobald.sharon12
Great service
21st November 2025

Beautiful products and wrapping. My friends loved their surprise! Will definitely shop here again ❤️

Liquifruita
Easy to order, prompt delivery
10th November 2025

Beautiful gift for a friend. Much nicer than advertised, very happy. Highly recommend this site Thankyou

Jacdar1957