At Country & Home we put customer service and satisfaction at the heart of everything we do. Our in-house team are available to deal with any questions you may have regarding your order or any of the products on our website.

This page contains some of the most recent reviews we have received from our customers.

4.9/5
Rated by 2074 customers
Christmas gifts
26th December 2025

Purchased for my Husband and he used it straight away! Perfect.

Firthsinfrance
Lovely set of gloves
25th December 2025

Good quick delivery following my purchase.

Doug.wall
Great service
23rd December 2025

Arrived on time

Linda-wilson
Slow delivery
20th December 2025

Could be quicker

Seasong2707
Excellent
18th December 2025

The service was excellent. One item wasn't available and the person responsible for getting everything ready reacted quickly and generously. Thank you.

G.podgornik
Super products
18th December 2025

Amazing speed of reply on a query, recommend this comp, fabulous

Scottrichardson77
Glass
18th December 2025

Was sent the wrong item, contacted seller and said out of stock but was told to keep wrong item

Roughterrain66
Response from Country & Home on 22 Dec 2025 Thank you for your review. I’m really sorry for the mix‑up with your order. As soon as you let me know, I checked the stock and found that the original glasses had already sold out, so I arranged for you to keep the ones you received and issued a full refund. I’m sorry we weren’t able to fulfil your original order, and I hope you’ve been able to find a home for the glasses.
Great service
18th December 2025

Swift efficient delivery.

Janem.simpson27
Service
18th December 2025

Excellent service

anonymous
Lovely item
17th December 2025

Great service. Quick delivery. Lovely item well made Would definitely recommend.

Rlmoores
Above par!
17th December 2025

Lovely tie and great quality with very prompt delivery.

T
Missing
17th December 2025

I didnt receive the hat in my order!

Belguy19
Response from Country & Home on 22 Dec 2025 Thank you for your review. This product is a dual‑purpose neckwarmer that converts into a hat using the drawstring, which is explained in the product description. I did reply to your email to clarify this, but I’m sorry for any confusion caused. If you’d like to return the item, please feel free to contact us and we’ll be happy to help.
Lovely yellow Labs
16th December 2025

Really lovely salt and pepper Labradors. The recipient is going to love them!🥰

Sue.lucas28
Quality quickly delivered.
16th December 2025

Love the quality and came in plenty of time to be given as gift to Australian for Scottish wedding!

Jacqsmith
Cockapoo salt and pepper set
16th December 2025

Lovely cruet set. Perfect gift for a cockapoo owner or cockapoo lover, which the recipient of this gift is.

Jeanblackwood1
Quality Products, Great Service
16th December 2025

I bought some lovely items, they seem of great quality and the delivery was very swift. Recommended and I intend using them again.

Dazzler170
Efficient
14th December 2025

On time

Issyworkman
On time safely wrapped
14th December 2025

Good quality safely wrapped

Issyworkman
Knitted robin hat and hand warmers set
12th December 2025

Ordered one day received the next. I had a problem with the card function but called the store and the lady was very helpful. I bought as leaving gift for colleague, she will love it.

Judomichie55
Not arrived
10th December 2025

Headband still not arrived unfortunately.

Rachael-welch
Response from Country & Home on 22 Dec 2025 Thank you for your review. I was really sorry to hear your headband hadn’t arrived. The first I knew of the issue was when this review came through, and I emailed you straight away and arranged a replacement, which I’m glad to see has now reached you. We do rely on third‑party couriers, and very occasionally things don’t go as they should, but I’m pleased we were able to get this sorted for you.
Christmas gift
09th December 2025

Great delivery service, all now gift wrapped and ready for one of my Wife’s gifts for Christmas. I would imagine that she will be delighted. Fingers crossed!

M.gamble2
Highland Cow bobble hat
09th December 2025

Lovely quality & quick delivery

Cwinter088
Good service
09th December 2025

Easy to order , delivered on time. Quality product.. very pleased,would definitely use again.

Betsybrindy
Easy ordering good quality
08th December 2025

Easy ordering, prompt delivery and good quality items.. will definitely use again.

Betsybrindy
Good service
08th December 2025

Prompt delivery product well packed. Good comms on delivery process.

Kay.lake
5
08th December 2025

Speedy delivery, quality product would buy again

Ryanradforth49
Great product
05th December 2025

Lovely quality, promt delivery. Would definitely purchase from this store again.

Linda.linda.harris.harris80