At Country & Home we put customer service and satisfaction at the heart of everything we do. Our in-house team are available to deal with any questions you may have regarding your order or any of the products on our website.

This page contains some of the most recent reviews we have received from our customers.

4.8/5
Rated by 5750 customers
Brilliant service
10th January 2025

I ordered a mug and was so impressed by the careful packaging. Thank you for taking the time to protect the product.

Marie_lonsdale
Teacosy
09th January 2025

Loved this teacosy, reminds me of one I knitted for my Grandma about 60 years ago, except this one is exceptional, love the cow design.

Lynneowen64
images very small and unclear
09th January 2025

bought as a gift but was not impressed with the quality of the images. Shame as nice idea for dog lover

L.spender
Fast delivery
06th January 2025

Good service and fast delivery

Bac5648
Funny quirky item
06th January 2025

Bought as a gift. Funny quirky item.

Bac5648
Wonderful
06th January 2025

My relative loved this glass he is a real puffin fan x

Ray190755
Great
06th January 2025

Arrived in time packed into well padded boxes

Ray190755
Value for money
06th January 2025

Ideal sticking filler

E.mills1959
Prompt delivery
06th January 2025

Easy to order

E.mills1959
Good quality
06th January 2025

Warm and cosy winter socks

E.mills1959
Nice quality
06th January 2025

Unusual and cute, ideal xmas gift

E.mills1959
Coo headband
06th January 2025

Absolutely love this fits great would definitely recommend and will be buying more coo stuff in the future

Elliemariebrabban
Excellent gift.
05th January 2025

Good quality socks. My son in law thrilled with them.

Sue.thompson1
Always delivered on time.
05th January 2025

One of my favourite companies to buy quality gifts from.

Sue.thompson1
Good quality.
05th January 2025

As always whatever I purchase from C&H the socks are excellent value and unusual.

Sue.thompson1
Item never arrived, no reply from company!
03rd January 2025

I ordered two items. I received a parcel and the delivery note stated both items were included, but one (the lapel pin) was missing. I tried to call customer services, but, as it was the 27th December, I assume they were closed. I left a voicemail but never heard back. I emailed at the same time as calling, no reply. I chased up the email on the 2nd January, still no reply. I will try again on the 6th, after the weekend in case they have been closed but, I would have thought they would have had an automated email response if they were closed!! Appalling service!

Nikkimberry
Highly recommend
03rd January 2025

Fast delivery, excellent customer service.

Francoisebiles
Fantasic colour and quality
03rd January 2025

Fantasic colour and quality

Aj.simplythebest
Looks lovely -unusual
03rd January 2025

Gift well received . Like the unusual pewter parts. Customer service not great, no reply to my email asking about a potential faint with the item.

West
I sent email but no reply at all
03rd January 2025

I emailed about the pewter horse tumbler … as I’m not sure if it has a fault … a mark in the glass. No reply whatsoever … that is poor … could you respond please

West
Gift v well received. Looks good and works well.
03rd January 2025

Looks good & works well

West
Nice
03rd January 2025

Look nice , not used as giving to someone next week.

West
Excellent Product
03rd January 2025

Really nicely packaged and the glass was heavy and felt expensive. Bought as a gift for my client, he was over the moon with this product and wants another glass to compliment the other.

Taniafollett
Service was Excellent
02nd January 2025

Could not fault any of of the service, ordering was easy and the product arrived on time. Very pleased.

Taniafollett
Lovely glass
02nd January 2025

This is the second one of these I have bought for a gift . It’s a beautiful glass comes in a lovely box . Very safe for posting . The recipients absolutely loved these . Would buy again x

Denmac372
Nostalgic
01st January 2025

Wonderful smell and texture

Paulaandleo
Perfect Gift
01st January 2025

The perfect gift - this went down a treat! Lovely quality

Paulaandleo