At Country & Home we put customer service and satisfaction at the heart of everything we do. Our in-house team are available to deal with any questions you may have regarding your order or any of the products on our website.

This page contains some of the most recent reviews we have received from our customers.

4.8/5
Rated by 5691 customers
Lovely hat
19th December 2025

Lovely hat. Bought for a present. I'm sure the recipient will love it.

Chris Bracknell
Lovely hat
19th December 2025

Lovely hat. Bought for a present. I'm sure the recipient will love it.

Chrissie_downham
Excellent
18th December 2025

The service was excellent. One item wasn't available and the person responsible for getting everything ready reacted quickly and generously. Thank you.

G.podgornik
Super products
18th December 2025

Amazing speed of reply on a query, recommend this comp, fabulous

Scottrichardson77
Pictures misleading
18th December 2025

Quality of product was poor

Debbielansbury
Response from Country & Home on 22 Dec 2025 Thank you for your feedback. I’m sorry to hear the item wasn’t what you expected. The product description does state that this is a dual‑purpose neckwarmer/hat and includes a drawstring to convert it, but I appreciate that this may not have been clear from the images alone. We always aim for our photos and descriptions to give an accurate representation of the product, so your comments are genuinely helpful. If you would like to return the item, please feel free to get in touch and we’ll be happy to assist.
Glass
18th December 2025

Was sent the wrong item, contacted seller and said out of stock but was told to keep wrong item

Roughterrain66
Response from Country & Home on 22 Dec 2025 Thank you for your review. I’m really sorry for the mix‑up with your order. As soon as you let me know, I checked the stock and found that the original glasses had already sold out, so I arranged for you to keep the ones you received and issued a full refund. I’m sorry we weren’t able to fulfil your original order, and I hope you’ve been able to find a home for the glasses.
Great service
18th December 2025

Swift efficient delivery.

Janem.simpson27
Service
18th December 2025

Excellent service

anonymous
Pheasant glasses case
18th December 2025

Lovely tan leather, with attractive pheasant decoration. Good quality, nicely presented in tissue paper.

Mbracegirdle
Pewter decorated glass
18th December 2025

Good quality, nice unusual gift for son who enjoys going on a shoot. It is in a solid, attractive gift box.

Mbracegirdle
Lovely item
17th December 2025

Great service. Quick delivery. Lovely item well made Would definitely recommend.

Rlmoores
Above par!
17th December 2025

Lovely tie and great quality with very prompt delivery.

T
Puffin hat
17th December 2025

It is wonderful. I love puffins, and they look great around the hat. It is really well made, comfortable and looks so good on.

Sueashton3000
Missing
17th December 2025

I didnt receive the hat in my order!

Belguy19
Response from Country & Home on 22 Dec 2025 Thank you for your review. This product is a dual‑purpose neckwarmer that converts into a hat using the drawstring, which is explained in the product description. I did reply to your email to clarify this, but I’m sorry for any confusion caused. If you’d like to return the item, please feel free to contact us and we’ll be happy to help.
Lovely yellow Labs
16th December 2025

The recipient is going to love these, they’re even nicer in real life .🥰

Sue.lucas28
Lovely yellow Labs
16th December 2025

Really lovely salt and pepper Labradors. The recipient is going to love them!🥰

Sue.lucas28
Quality quickly delivered.
16th December 2025

Love the quality and came in plenty of time to be given as gift to Australian for Scottish wedding!

Jacqsmith
Cockapoo salt and pepper shakers
16th December 2025

Perfect cruet set for cockapoo owners or cockapoo lovers, which the recipient of this gift is.

Jeanblackwood1
Cockapoo salt and pepper set
16th December 2025

Lovely cruet set. Perfect gift for a cockapoo owner or cockapoo lover, which the recipient of this gift is.

Jeanblackwood1
It's alright
16th December 2025

Its ok for its money

Twizzlemequik
Quality Products, Great Service
16th December 2025

I bought some lovely items, they seem of great quality and the delivery was very swift. Recommended and I intend using them again.

Dazzler170
Great item, well packaged and delivered promptly
16th December 2025

I bought this for a friend who has almost everything and is difficult to buy for. It is perfect

Annie.marshall001
Great winter hat
15th December 2025

Good service and a fantastic winter hat. Will buy from this company in the future. Simon based in Surrey Uk.

Simonplanning.design
Efficient
14th December 2025

On time

Issyworkman
Best mug ever
14th December 2025

Brilliant quality exactly what I asked

Issyworkman
Good quality
14th December 2025

Good quality exactly like photo

Issyworkman
On time safely wrapped
14th December 2025

Good quality safely wrapped

Issyworkman